Back to Homepage

Privacy Policy

1. Privacy at a Glance

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you.

Who is responsible for data collection?

Data processing on this website is carried out by the website operator. You can find the contact details in the legal notice of this website.

How do we collect your data?

Your data is collected when you provide it to us (e.g., during registration or when uploading documents). Other data is automatically collected by our IT systems when you visit the website, with your consent.

2. Controller

The controller responsible for data processing on this website is:

Kubilay Top Dallgower Straße 10 14612 Falkensee Germany

Email: support@docusplit.ai

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

3. Hosting

We host our website content with Railway. The provider is Railway Corporation, 548 Market St #36879, San Francisco, California 94104-5401, USA.

Privacy Information

For details, please refer to Railway's privacy policy: https://railway.app/legal/privacy. Railway is used based on Art. 6(1)(f) GDPR. We have a legitimate interest in reliable presentation of our website.

4. General Information and Mandatory Disclosures

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

Note on Data Transfer to Third Countries

We use tools from companies based in the USA or other third countries that are not secure under data protection law. When these tools are active, your personal data may be transferred to and processed in these third countries. We point out that a level of data protection comparable to the EU cannot be guaranteed in these countries. We have agreed Standard Contractual Clauses (SCCs) pursuant to Art. 46(2) GDPR with the providers or they are certified under the EU-US Data Privacy Framework.

5. Data Collection on This Website

Cookies

Our website uses cookies. Cookies are small data packets that do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Technically necessary cookies are stored based on Art. 6(1)(f) GDPR. For other cookies (analytics, marketing), we obtain your consent (Art. 6(1)(a) GDPR).

Server Log Files

The website provider automatically collects and stores information in server log files that your browser automatically transmits to us. These are: browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of server request, IP address. This data is not merged with other data sources. Collection is based on Art. 6(1)(f) GDPR.

Anonymous PDF Preview

For the anonymous PDF preview feature (without registration), we temporarily store your IP address for a maximum of 24 hours for rate limiting purposes. This protects our servers from abuse. Legal basis: Legitimate interest pursuant to Art. 6(1)(f) GDPR. The IP address is automatically deleted after 24 hours and is not used for any other purposes or merged with other data.

6. Cookie Consent (CookieHub)

We use CookieHub as our consent management platform. Provider: CookieHub ApS, Ryesgade 7, 2200 Copenhagen N, Denmark.

Data Processed

CookieHub stores your cookie consents and allows you to manage them at any time. The following data is processed: your consent decisions, timestamp of consent, browser information.

Legal Basis

Processing is carried out to fulfill legal obligations (Art. 6(1)(c) GDPR) and based on our legitimate interest (Art. 6(1)(f) GDPR). More information: https://www.cookiehub.com/privacy-policy

7. Analytics Tools (Google Analytics 4)

We use Google Analytics 4 to analyze user behavior on our website – only with your consent.

Provider

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Data Processed

Pseudonymized usage data, IP addresses (automatically anonymized in GA4), device information, browser data, website interactions.

Legal Basis

Consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You can revoke your consent at any time via our cookie settings.

Third Country Transfer

Google is certified under the EU-US Data Privacy Framework. Standard Contractual Clauses have also been agreed.

Opt-Out

You can prevent tracking by Google Analytics by adjusting your cookie settings or using Google's browser add-on: https://tools.google.com/dlpage/gaoptout

More Information

https://policies.google.com/privacy

8. Authentication (Clerk)

We use Clerk for user authentication and account management.

Provider

Clerk, Inc., 660 King St Unit 345, San Francisco, CA 94107, USA.

Data Processed

The following data is processed during registration and login: email address, password (encrypted), profile information (if provided), login metadata.

Legal Basis

Contract performance pursuant to Art. 6(1)(b) GDPR (authentication is necessary to provide our services).

Third Country Transfer

Clerk is certified under the EU-US Data Privacy Framework.

More Information

https://clerk.com/legal/privacy

9. Payment Processing (Stripe)

We use the payment service provider Stripe for payment processing.

Provider

Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. Parent company: Stripe, Inc., 354 Oyster Point Boulevard, South San Francisco, CA 94080, USA.

Data Processed

The following data is transmitted to Stripe during payments: cardholder name, email address, billing address, payment information (credit card data), transaction data.

Legal Basis

Contract performance pursuant to Art. 6(1)(b) GDPR.

Third Country Transfer

Stripe is certified under the EU-US Data Privacy Framework and also uses Standard Contractual Clauses.

More Information

https://stripe.com/privacy

10. AI-Powered Document Processing

We use third-party AI services for automatic processing of your PDF documents.

OpenAI GPT-4o Vision API

Provider: OpenAI Ireland Limited, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland. The contracting partner for EU customers is OpenAI Ireland Ltd. Data Processing: Your PDF documents are temporarily transmitted to OpenAI for extraction of metadata (invoice numbers, company names, document types). OpenAI stores API data for a maximum of 30 days for abuse detection. Important: Your data is NOT used for training AI models. Legal basis: Contract performance (Art. 6(1)(b) GDPR). Data Processing Agreement: We have concluded a Data Processing Agreement (DPA) pursuant to Art. 28 GDPR with OpenAI Ireland Ltd. Third country transfer: Data transfer to the USA is based on Standard Contractual Clauses (SCCs) pursuant to Art. 46(2)(c) GDPR. OpenAI is also certified under the EU-US Data Privacy Framework. More information: https://openai.com/policies/privacy-policy

Anthropic Claude API (Alternative)

We optionally use Anthropic Claude as an alternative AI. Provider: Anthropic PBC, 548 Market St, San Francisco, CA 94104, USA. Your data is NOT used for training. Third country transfer: Standard Contractual Clauses (SCCs), Data Processing Addendum. More information: https://www.anthropic.com/legal/privacy

PDF Upload Data Processing

When using our service, your PDF documents are processed as follows: Documents are only held in memory for the duration of processing (a few seconds), all original files and temporary data are immediately deleted on our servers after processing, extracted metadata (invoice numbers, company names) is only used to create the ZIP file and is not permanently stored, processing takes place via encrypted API connections (TLS 1.2+/HTTPS).

11. Third Country Transfers

Some of our service providers are based in the USA. We use the following safeguards for transferring personal data to the USA:

EU-US Data Privacy Framework

Google, Stripe, Clerk, and OpenAI are certified under the EU-US Data Privacy Framework, which ensures adequate protection of personal data.

Standard Contractual Clauses (SCCs)

Additionally, we have agreed Standard Contractual Clauses pursuant to Art. 46(2)(c) GDPR with all US providers.

12. Data Processing Agreements

We have concluded data processing agreements pursuant to Art. 28 GDPR with all service providers who process personal data on our behalf. These agreements govern the obligations of processors to protect your data.

13. Storage Duration

We store your personal data only for as long as necessary for the respective purposes:

Account Data

Stored for the duration of the contractual relationship and deleted within 30 days after termination, unless statutory retention obligations exist.

Payment Data

Stored for 10 years in accordance with commercial and tax law retention requirements.

PDF Documents

Stored only for the duration of processing (a few minutes) and immediately deleted afterwards.

Usage Data

Aggregated for statistical purposes and stored anonymized for 12 months.

14. Your Rights

You have the following rights regarding your personal data:

Right of Access (Art. 15 GDPR)

You have the right to receive information about your stored personal data.

Right to Rectification (Art. 16 GDPR)

You have the right to request correction of inaccurate data.

Right to Erasure (Art. 17 GDPR)

You have the right to request deletion of your data, provided no statutory retention obligations apply.

Right to Restriction of Processing (Art. 18 GDPR)

You have the right to request restriction of the processing of your data.

Right to Data Portability (Art. 20 GDPR)

You have the right to receive your data in a structured, commonly used, and machine-readable format.

Right to Object (Art. 21 GDPR)

You have the right to object to processing at any time for reasons arising from your particular situation.

Right to Withdraw Consent

You have the right to withdraw consent given at any time with effect for the future.

Right to Complain

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

15. Contact for Data Protection Inquiries

For inquiries regarding your data, please contact:

Email: support@docusplit.ai

We will process your inquiry as quickly as possible, but no later than within one month.

16. Changes to This Privacy Policy

We reserve the right to adapt this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will apply to your next visit.

Last updated: December 2025
Privacy Policy - Docusplit AI | Docusplit AI