(1) These Terms of Service apply to all contracts between Kubilay Top, Dallgower Straße 10, 14612 Falkensee, Germany (hereinafter "Provider") and the customer (hereinafter "Customer") for the use of the web-based service "Docusplit AI".
(2) The service is available to both consumers and business customers.
(3) Deviating terms of the Customer shall not be recognized unless the Provider expressly agrees to them in writing.
(1) Docusplit AI is a web-based service for automatic processing of PDF documents. The service splits multi-page PDF files into individual documents (invoices, contracts, letters, receipts, etc.), extracts relevant metadata using artificial intelligence, and provides the processed files as a ZIP download.
(2) The Provider offers the service in the following plans:
(3) All prices include applicable VAT.
(4) Specific features and limits of each plan can be found on the pricing page.
(1) Use of the service requires registration. Registration is handled through Clerk authentication service.
(2) By registering, the Customer submits an offer to enter into a usage contract for the Trial plan. The contract is formed upon activation of the customer account.
(3) For paid plans, a separate subscription contract is formed upon successful payment through Stripe.
(4) The Customer must provide truthful information during registration and keep their credentials confidential.
(1) The Trial plan is free of charge and subject to the limitations specified in § 2.
(2) Paid plans are billed monthly or annually in advance, as chosen by the Customer. Annual billing includes a 20% discount.
(3) Payment is processed exclusively through Stripe. The Customer may pay by credit card, SEPA direct debit, or other payment methods supported by Stripe.
(4) The monthly/annual page quota resets at the beginning of each billing period. Unused pages expire at the end of the billing period.
(5) The Provider reserves the right to change prices with 30 days notice. Customers have a special right of termination upon price increases.
(1) The Customer receives a non-exclusive, non-transferable right to use the service for the duration of the contract within the scope of the chosen plan.
(2) The Customer agrees not to misuse the service, including:
(3) In case of violations, the Provider may suspend access or terminate the contract.
(1) Personal data processing is governed by our Privacy Policy at docusplit.ai/datenschutz.
(2) Uploaded PDF files are stored temporarily only for processing and automatically deleted afterward. The Provider does not retain permanent copies.
(3) Third-party AI systems (OpenAI, Anthropic) are used for document processing via secure API connections. Details are in our Privacy Policy.
(4) For processing documents containing personal data on behalf of the Customer, data processing agreement provisions under Art. 28 GDPR apply.
(1) The Provider strives for high availability (target: 99% monthly average) but cannot guarantee uninterrupted access. Maintenance will be announced when possible.
(2) AI-based data extraction is performed to the best of our knowledge. The Provider does not warrant the accuracy or completeness of extracted data. The Customer must verify all results independently.
(3) Liability for slight negligence is excluded except for essential contractual obligations, personal injury, or product liability claims.
(4) For essential contractual obligations, liability is limited to typical, foreseeable damages, capped at the amount paid by the Customer in the last 12 months.
(5) These limitations also apply to the Provider's agents.
(1) The Trial plan is indefinite and can be terminated at any time by deleting the account.
(2) Monthly paid plans have a minimum term of one month and auto-renew unless canceled with 7 days notice.
(3) Annual paid plans have a minimum term of one year and auto-renew unless canceled with 30 days notice.
(4) The right to extraordinary termination for good cause remains unaffected.
(5) Cancellation can be done via the Stripe customer portal, by email to support@docusplit.ai, or through the dashboard settings.
(6) Access is suspended after contract termination. The account can be deleted upon request.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of contract conclusion.
To exercise your right of withdrawal, you must inform us (Kubilay Top, Dallgower Straße 10, 14612 Falkensee, Germany, email: support@docusplit.ai) of your decision to withdraw by a clear statement (e.g., letter or email).
To meet the withdrawal deadline, it is sufficient to send your communication concerning the exercise of the right of withdrawal before the withdrawal period expires.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day we received notice of your withdrawal. We will use the same means of payment you used for the original transaction.
Special Notice: The right of withdrawal expires for digital content not supplied on a tangible medium if performance has begun with your express consent and acknowledgment that you thereby lose your right of withdrawal.
(1) Docusplit AI uses AI systems for automatic document processing. The AI recognizes document types, extracts relevant information (such as invoice numbers, company names, dates), and identifies related pages.
(2) The AI models are provided by third parties:
(3) AI results are not legally binding or guaranteed error-free. The AI may make mistakes, especially with:
(4) The Customer must independently verify all AI-extracted data before using it for business, tax, or legal purposes.
(5) More information about AI data processing is available in our Privacy Policy.
(1) The Provider reserves the right to change these Terms with future effect, provided the changes are reasonable for the Customer.
(2) Changes will be communicated by email or upon next login. The Customer will be informed of their right to object.
(3) If the Customer does not object within 30 days, the changed Terms are deemed accepted. For material changes, the Customer has a special right of termination.
(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) For consumers residing in an EU member state, mandatory consumer protection laws of that state also apply if more favorable.
(3) If any provision is or becomes invalid, the remaining provisions remain unaffected.
(4) For business customers, the place of jurisdiction is Falkensee, Germany, where legally permissible.
(5) We are not obligated to participate in dispute resolution proceedings before consumer arbitration boards.